TSF Logistics

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Speedy Pick-and-Pack Process Built for Growing Brands in Australia

Customizable Fulfilment with 99.9% Picking Accuracy

Experience precision pick-and-pack and total inventory visibility, managed by real people in our Melbourne-based warehouse.

How We Process Pick & Pack (Step-by-Step)

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Step 1: Order Received

When an order is placed on your Shopify, WooCommerce, or other sales channel, it is passed through to our is passed through to our WMS via a secure API integration.

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Step 2: Pick and Pack Items

Our picker handpicks and scans the product from the designated storage, and scans it again when packed to uphold item fulfilment accuracy.

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Step 3: Labelling

Once the items are verified, we generate the correct shipping labels, ensuring all address details are accurate and the most suitable carrier is selected.

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Step 4: Quality Check and Pack

Before the box is sealed, we inspect the product quality manually, following your specific standard of custom touches, such as thank-you cards and branded stickers.

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Step 5: Document Shipping

All orders and tracking numbers are updated in real-time.

Why TSF Logistics?

What sets TSF Logistics apart from other Pick and Pack providers.

Inventory accuracy

Real-time updates regarding inventory, orders, products, and tracking. Our in-house team handles all integrations via customizable API tailored to your needs.

Handle with care

We treat your order as our own. We ensure every order follows your packaging standard, down to the details to protect the brand identity you’ve worked so hard to build.

Customized packaging

We collaborate with you to determine the best strategy for your brand. With customized packaging, you have full control over your branded experience to give the consistent unboxing moment for every customer.

Technical Specs

Same-day shipping

Orders placed before 11 a.m. shipped the same day.

API Integration

Our in-house team cares about your data security. We offer flexible connections to keep you updated, from e-commerce platforms to ERPs, EDIs, and sales systems. No third parties involved.

Advanced WMS

Our cloud-based Warehouse Management System provides a live window to our facility. Track stock levels, monitor order status, and manage SKU variations across multiple channels from one dashboard.

Storage Types

Warehouse workers checking inventory and goods distribution in large storehouse

Pallet Storage

Ideal for high-volume brands and bulk arrivals. We provide secure pallet racking for your base inventory, easy access for replenishment and efficient space management.

Storehouse interior with stacked cardboard boxes on tall metal racks

Shelving and Small Format Warehouses

For brands with high SKUs, we offer organised shelving solutions. This setup allows our team to perform high-speed, accurate picking for individual items without the risk of mixed-stock errors.

Man and woman using laptop to work on products distribution, business development

Quarantine & Quality Control Storage

We isolate any items that require inspection or are temporarily on batch hold. This quarantine zone ensures these products are never accidentally picked or shipped to your customers.

Inbound Process

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1. Receiving and verification

When your stock arrives, our team manually verifies the delivery against your advanced shipping notice. We count every unit to ensure what was sent is exactly what we received, maintaining our 99.97% stock integrity from day one.

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2. Quality inspection

During the inbound process, we perform a visual quality check to identify any transit damage or manufacturing flaws before the items hit the shelves.
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3. Putaway and sync

Once verified, items are scanned into their dedicated locations. Our system automatically syncs with your online store, so your stock is ready for sale across all your digital channels.

Warehouse Security

Our Epping facility is equipped with multi-layered security protocols to give you total peace of mind.

Is Your Brand Ready to Scale?

Get in touch with us to discuss if your brand is ready for a professional 3PL transition.

Frequently Asked Questions (FAQ)

How much space can you allocate for our brand?

We offer scalable storage solutions tailored to your specific volume. Our warehouse can adapt as your inventory grows.

Yes. Our facility is built with gated access and 24/7 back to base alarm monitoring to ensure all inventory remains secure. For fragile goods, we establish specific handling protocols and storage to prevent damage and maintain product quality.
Once your shipment arrives, we prioritise verification and putaway to ensure your digital store is updated quickly.
Through our WMS and API integrations, you have access to real-time data.