Speedy Pick-and-Pack Process Built for Growing Brands in Australia
Customizable Fulfilment with 99.9% Picking Accuracy
Experience precision pick-and-pack and total inventory visibility, managed by real people in our Melbourne-based warehouse.
How We Process Pick & Pack (Step-by-Step)
Step 1: Order Received
When an order is placed on your Shopify, WooCommerce, or other sales channel, it is passed through to our is passed through to our WMS via a secure API integration.
Step 2: Pick and Pack Items
Our picker handpicks and scans the product from the designated storage, and scans it again when packed to uphold item fulfilment accuracy.
Step 3: Labelling
Once the items are verified, we generate the correct shipping labels, ensuring all address details are accurate and the most suitable carrier is selected.
Step 4: Quality Check and Pack
Before the box is sealed, we inspect the product quality manually, following your specific standard of custom touches, such as thank-you cards and branded stickers.
Step 5: Document Shipping
All orders and tracking numbers are updated in real-time.
Why TSF Logistics?
What sets TSF Logistics apart from other Pick and Pack providers.
Inventory accuracy
Real-time updates regarding inventory, orders, products, and tracking. Our in-house team handles all integrations via customizable API tailored to your needs.
Handle with care
We treat your order as our own. We ensure every order follows your packaging standard, down to the details to protect the brand identity you’ve worked so hard to build.
Customized packaging
We collaborate with you to determine the best strategy for your brand. With customized packaging, you have full control over your branded experience to give the consistent unboxing moment for every customer.
Technical Specs
Same-day shipping
Orders placed before 11 a.m. shipped the same day.
API Integration
Our in-house team cares about your data security. We offer flexible connections to keep you updated, from e-commerce platforms to ERPs, EDIs, and sales systems. No third parties involved.
Advanced WMS
Our cloud-based Warehouse Management System provides a live window to our facility. Track stock levels, monitor order status, and manage SKU variations across multiple channels from one dashboard.
Industries Best-Suited for This Service
Cosmetics and Personal Care
Often small and fragile items, picking and packing requires high precision to make sure no expired products ever touch your customers.
Healthcare and Medical
Accuracy means safety here. Meticulous batch numbers tracking and expiration dates checking need to be strictly adhered to hygiene and handling standards.
Apparel and Fashion
With large SKU counts across sizes and colours, fashion requires a highly-organised warehouse.
Subscription Boxes
Bulk kitting requires a partner who can manage the complexity of manual assembly so your monthly subscribers receive a perfect box on schedule.
Client Testimonials
What our clients say about our Pick and Pack service.
What really sets TSF apart is their customised packaging options, which were absolutely essential for our brand. Rebecca has also been proactive every step of the way, always looking for ways to streamline systems and improve stock management.
If you’re looking for a 3PL that actually gives a damn, communicates clearly, and genuinely wants your business to succeed, Two Steps Forward is it! Total game-changer.”
Reclaim Your Time to Focus on Marketing While We Handle the Warehouse
Contact us today to get the best solution for your brand’s pick and pack fulfilment.
Frequently Asked Questions (FAQ)
What is the cutoff time for same-day dispatch?
Our cutoff time is 11 a.m. Orders received after this time will be processed first thing the following business day to maintain consistent delivery speeds.
Can you handle fragile items, like glass or liquids
Yes. We specialise in beauty and healthcare verticals where fragile handling is common.
Do I have to pay for the integration tool?
Most integrations, like Shopify or WooCommerce, won’t incur a cost. For more complete integrations, please contact us for more details.
Is there a minimum monthly order volume?
We focus on brands ready to scale. While we are flexible, our services are best suited for business processing at least hundreds per month. Contact us for more details.